Quality & Dispatch Policy

Effective Date: July 14, 2026

At N K Sales Corporation, we are committed to delivering premium-quality pooja products that meet high standards of purity, consistency, and reliability. This Quality & Dispatch Policy explains our quality assurance practices, packaging standards, and dispatch procedures to ensure customer satisfaction.

Quality Assurance

All products undergo quality inspection before packaging and dispatch.
We strive to maintain consistent standards of purity, fragrance, quality, and traditional authenticity across our product range.
Natural products may exhibit slight variations in color, fragrance, texture, or appearance due to seasonal or manufacturing differences.
Products are packed only after meeting our internal quality standards.
Customers are encouraged to review product specifications and descriptions before placing an order.

Order Confirmation & Payment

Orders are confirmed only after receipt of the required advance payment.
A minimum 50% advance payment is required to initiate order processing.
The remaining 50% balance payment must be completed before dispatch of the goods.
No shipment will be released until full payment has been received and verified.
Bulk or customized orders may be subject to separate payment terms agreed upon in writing.

Dispatch Process

Orders are dispatched only after successful quality checks and payment clearance.
Standard orders are generally processed within 1–3 business days, subject to stock availability.
Bulk, wholesale, or custom orders may require additional preparation and processing time.
Dispatch schedules may vary depending on order quantity, product availability, destination, and operational requirements.

Packaging Standards

Products are securely packed using suitable packaging materials to minimize the risk of damage during transit.
Additional protective packaging is used where necessary for fragile or sensitive products.
Packaging methods may be improved or updated periodically to enhance product safety and handling.

Shipping & Delivery

Orders are dispatched through trusted courier, transport, or logistics partners.
Estimated delivery timelines are provided for reference only and may vary depending on destination and transportation conditions.
Ownership and transit risk pass to the customer once the shipment has been handed over to the shipping carrier, unless otherwise agreed.
N K Sales Corporation is not responsible for delays caused by courier services, weather conditions, strikes, government restrictions, natural disasters, or other events beyond our reasonable control.

Inspection Upon Delivery

Customers are requested to inspect their shipment immediately upon delivery. Any visible damage, shortage, or packaging issues should be reported to us within 48 hours of delivery, along with relevant photographs and shipment details, to help us investigate the matter.

Policy Updates

N K Sales Corporation reserves the right to revise or update this Quality & Dispatch Policy at any time without prior notice. The latest version will always be available on this page with the updated effective date.